Resumé
Imran Shah
14804 First Baptist Ln. Laurel, MD 20707
301-538-6708 e: imran.shah@psc.hhs.gov or imranshah@umbc.edu
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EDUCATION:
University of Maryland Baltimore County, Baltimore, Maryland
Bachelor of Arts in Business Technology Administration; (and Certificate in I/O Psychology) May 2013
EXPERIENCE:
Emagine IT, Washington D.C
IT System Administrator, October 2010 to Present
*Managing Microsoft Exchange servers
*Reporting daily mailbox backups
*Reporting weekly and monthly status of HHS email and email usage
*Aided in migration of FOH users to HHS domain
*Performed load balancing on BES servers
Netspective LLC, Silver Spring, Maryland
Freelance Writer (also helping in development of new website), June 2008 to Present
*Writing/ editing content for development of new website
*Wrote both, user and admin manuals for White House Tour application
*Wrote Past Performance document for SAIC’s VA Web Solutions contract
TechTarget.com, Newton, Massachusetts
Freelance Writer, June 2010 to October 2010
*Defining Healthcare Information Technology terms for easy comprehension in a quick reference online dictionary
United States Census Bureau (Department of Commerce), Rockville, Maryland
Nonresponsive Follow-up Census Enumerator, April 2010 to July 2010
*Performed field work consisting of interviewing and conducting quality control.
*Assignments included: locating housing units and conducting interviews with respondents, explaining the purpose of the census and recording data on a paper questionnaire.
Dr. Dida Ganjoo (Psychiatrist), Bowie, Maryland
Summer Intern, June 2009 to August 2009
* Interacted with patients over phone and in person
* Prepared patient charts, and filed paperwork
VOLUNTEER:
The Alim Foundations (DBA ISL Software Corporation), Silver Spring, Maryland
Co-Project Manager, Director of Marketing December 2009 to 2010
* Managing development of web application
*Testing new/updated functions
*Creating and Implementing Social Media Marketing Plan
HITSphere.com, Silver Spring, Maryland
Webmaster, January 2007 to 2010
* Interacting with potential candidates
*Adding new healthcare weblogs to the community
*Assisting in development and restructuring of new and improved interface of HITSphere.com
SKILLS
COMPUTER: Microsoft Office (Word, Excel, Publisher, PowerPoint, Outlook), Google Applications (i.e. Google Sites), Learning: Exchange 2007/2010, Active Directory, Powershell (for MS Exchange)
LANGUAGES: English (First Language; Fluent), Urdu (Moderate)
